FAQ
MindX FAQ
Answers about MindX Brain, MindX Resolve, pricing, setup and data security.
What is MindX?
The Ecommerce Brain for Shopify merchants. It connects your tools into one live model of your business and runs AI Workers that do real work, starting with customer service.
How is MindX different from a chatbot?
A chatbot answers. MindX Resolve takes the action (a return, exchange, cancellation, edit or refund), checks it worked and logs it.
Do I have to replace my helpdesk?
No. MindX works with Gorgias and Zendesk. Hand-offs land in the tool your team already uses.
Which stores is MindX for?
US Shopify brands with a steady support queue, typically 300 to 10,000 orders a month.
How fast can I start?
Connect in minutes, see your Brain Scan the same day, and start Resolve in draft mode that afternoon.
Is my data safe?
Yes. Read-only for the scan, least-access permissions, encryption and a full audit log. See our Trust & security page.
Who is behind MindX?
MindX AI, founded by Rajesh Dayalan and Sharmila Kabilar. See our About page.
Give your team the operating power of a billion-dollar brand
Start with a free Brain Scan. Hire MindX Resolve when you're ready.